Legal
Privacy Policy
Last updated: 30 August 2026
Point of Systems is part of B3 Marketing (“B3 Marketing”, “we”, “us” or “our”). This Privacy Policy explains how we collect, use, share and protect personal information when you use the Point of Systems website, contact us or submit a Systems Performance Check.
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Who we are
B3 Marketing is responsible for the personal information described in this policy in connection with the Point of Systems website and enquiries.
Privacy contact: jemaine@pointofsystems.com
Phone: +44 (0) 7789377577
02
Information we collect
We collect information that you provide directly to us, information generated when you use our website and information created through our communications with you.
Contact and enquiry information, such as your name, business name, business email address, optional phone number and the contents of your message.
Systems Performance Check information, including your business type, website, number of locations, business priorities, areas of friction, current systems, how those systems are used, who manages them and any optional context you provide.
Communication information, including emails and other correspondence with us.
Technical and usage information, such as IP address, browser or device information, pages viewed, referring pages and similar information where this is collected by our website, hosting, security or analytics tools.
Cookie and preference information where cookies or similar technologies are used.
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How we use your information
We use personal information where we have a legitimate and lawful reason to do so. Depending on the circumstances, this may include responding to a request from you, providing or preparing to provide services, pursuing legitimate business interests, complying with legal obligations or relying on your consent.
To respond to enquiries and communicate with you about the reason you contacted us.
To review Systems Performance Check submissions and prepare for a relevant human follow-up conversation.
To understand your business context and identify areas that may deserve further discussion.
To operate, maintain, secure and improve our website and forms.
To understand how our website is used where analytics are enabled.
To keep appropriate business and compliance records.
To protect our rights, prevent misuse and comply with applicable legal or regulatory requirements.
To send marketing communications where permitted. Where consent is required, we will ask for it separately and you can withdraw it at any time.
04
Systems Performance Check
The Systems Performance Check is designed to improve the quality of a human follow-up conversation. We use the information you submit to understand your business, the issues you have identified and the systems currently supporting your operations.
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Cookies and analytics
Our website may use cookies and similar technologies for essential site functions, security, preferences and, where enabled, analytics.
Where consent is required for non-essential cookies, those cookies should not be set until you have made a choice. You can change your cookie preferences through the cookie controls made available on the website.
The specific cookies and analytics services used at launch should be reflected in the website’s cookie settings and, where appropriate, in additional cookie information.
06
Who we share information with
We do not sell personal information to advertisers. We may share information with trusted service providers where this is necessary to operate B3 Marketing, Point of Systems and the website.
Website hosting, form and infrastructure providers.
Email, communications, CRM or business administration providers used to manage enquiries and follow-up.
Analytics, security and performance providers where enabled.
Professional advisers such as accountants, lawyers or insurers where reasonably necessary.
Regulators, law enforcement, courts or other authorities where disclosure is required or permitted by applicable law.
A buyer, investor or successor if all or part of the business is reorganised, transferred or sold, subject to appropriate confidentiality and legal safeguards.
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International processing
Because B3 Marketing works across markets and may use service providers in different countries, personal information may be processed outside the country in which you are located.
Where data protection law requires safeguards for international processing or transfers, we take reasonable steps to use an appropriate lawful mechanism.
08
How long we keep information
We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, including business, legal, accounting and dispute-resolution requirements.
As a general launch policy, enquiries and Systems Performance Check submissions may be retained for up to 24 months after our last meaningful interaction unless the information becomes part of an active client relationship, a longer period is required by law, or there is another legitimate reason to retain it.
If you opt out of marketing, we may retain limited information on a suppression list so that we can respect that preference.
09
Your privacy rights
Depending on where you live, you may have rights relating to the personal information we hold about you, including rights to access, correct, delete or restrict the use of your information.
Where we rely on consent, you can withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
To exercise a privacy right, contact jemaine@pointofsystems.com. We may need to verify your identity before completing a request.
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Security
We use reasonable technical and organisational measures designed to protect personal information against accidental loss, misuse, unauthorised access, disclosure, alteration or destruction. No online service can guarantee absolute security.
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Third-party websites
Our website may link to third-party websites or services. We are not responsible for their privacy practices, and you should review their privacy information before providing personal data to them.
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Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations. The current version will be published on this page with an updated date.
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Contact us
For questions about this policy or how we use personal information, contact: